Shipping and payment information



Valid from 01.10.2021
Catalog (LPS heat pump service Oy, business ID 2269280-2) sells products to adult persons in the Finnish territory. Prices and shipping are subject to change.
How to order
Products are ordered on the webshop website by transferring them to the shopping cart and paying for the contents of the shopping cart at the cashier. All customer information will be treated confidentially. The contact information requested in connection with the order will not be used for purposes other than the delivery of the order or for clarification of any confusion therein. When ordering from the online store, you are required to read and be bound by the applicable terms and conditions.

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to. Paytrail Plc Innova 2 Lutakonaukio 7 40100 Jyväskylä Business ID 2122839-7

payment options
You have access to the online payment buttons of all Finnish banks.
Card payments (Visa, Visa Electron, Business Eurocard and Mastercard.)
Collector, Everyday, Flexible, Advance Account Transfer.

Flexible invoice and installment

Flexibility Invoice and Installment is a domestic service to make your purchase quickly and safely. Flexibility is intended for individuals who have managed their finances properly.

Flexibility gives you 30 days of non-interest payment. A £ 2.90 billing fee will be added to your purchase. Once you receive the invoice, you can decide whether to pay it in full or in installments. In installments you can pay for your purchase in up to 36 installments, starting from € 9.90 / month. The cost of the flexible installment is € 3.90 / month plus a credit rate of 19.90%. You can use Flexible to pay for purchases of between 30 and 3000 euros.

Flexibility to buy is safe. With the first purchase, you make a strong electronic identification. As a returning customer, you can easily identify yourself with a one-time code sent to your phone. We make a real-time, automated credit decision with each purchase. The transaction and the transmission of information always take place in a secure context. The invoice will be sent by email. The lender is Aurajoki Nordic Oy.

Read more about Flexibility at The most convenient payment method in the Flexibility online store!

When you pay, the transaction is made between the customer and LPS Lämpöpumppu Service Oy. E-commerce acts solely as a marketer for products and services and delivers products or services and deals with any claims. The recipient of the payment is LPS Lämpöpumppu Service Oy, which also processes complaints regarding payment transactions.
Delivery requires a verified payment from
Paytrail Plc
Warranty (LPS Service Oy) Products have a four (4) month Spare Parts Warranty unless otherwise stated.
The warranty is NOT valid for Used, Disassembled, and Removable Products.
The recipient of the goods is obliged to inspect the goods immediately upon receipt of the delivery and to report any defects in the quantity of the goods, as well as any damage and other visible defects to the carrier and the seller immediately.

Note The recipient must inform the carrier that delivered the shipment or the office that delivered the shipment about damage to the shipment (visible external damage) upon delivery. The damage must be described immediately. Otherwise, the recipient has accepted the shipment as it is.
The Seller is not responsible for the suitability of the ordered product for the Buyer or its customer.

If improper handling of the Product or other such cause can be attributed to the defect, the supplier shall be liable.
All of our products are subject to the manufacturer's and / or importer's specific warranty and service conditions.
Products should be installed and tested in accordance with general instructions to avoid further damage or injury.
Air heat pumps, ground heat pumps and exhaust air pumps contain refrigerant that is harmful to the climate. Therefore, equipment containing them must only be handled by professionals with refrigeration qualifications issued by the Safety and Chemicals Agency (Tukes)
There are statutory professional requirements for electricians. The construction and repair of all fixed electrical installations (electrical installations) require a so-called. electrical contracting rights (the right to carry out electrical work). The requirements also apply to the repair of electrical equipment at

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